1. Introduction

ABZ Precision Health ('we', 'our', 'us')respects your privacy and is committed to protecting your personal information.This Privacy Policy explains how we collect, use, store, and share personal data in line with the UK GDPR and Data Protection Act 2018. This policy applies to all patients, staff, and visitors engaging with our NHS-aligned and private healthcare services, including AI triage, menopause, and weight management services.

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2. Who We Are

Legal Entity: Newburn Ltd
Trading Name: ABZ Precision Health
Address: [Carden House, Carden Place, Aberdeen AB10 1UT ]
Email: enquiries@abzprecisionhealth.com
Telephone: What's App 07939883 782
Data Controller: Newburn Ltd

3. What Personal Data We Collect

We may collect and process: identification details, health and medical information, appointment and billing records, technical data (IP address, browser type), and communication preferences.

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4. How We Collect Your Data

We obtain data directly from you, from other healthcare providers, third-party systems supporting clinical services,or automatically via secure website analytics.

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5. Why We Process Your Data (Lawful Bases)

We process your data under Article 6 and 9of UK GDPR to provide healthcare, comply with legal obligations, protect vital interests, or with your consent.

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6. How We Use Your Data

Your data is used to deliver care, manageappointments, communicate results, conduct audits, and comply with regulatoryreporting. We do not use personal data for automated decisions without humanoversight.

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7. Who We Share Your Information With

We only share your information withlegitimate healthcare providers, diagnostic services, regulators (HIS, ICO), ITvendors, or when legally required. We never sell your data.

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8. Transfers Outside the UK

All personal data is stored in the UK. Iftransferred outside the UK, we ensure appropriate safeguards using adequacydecisions or standard contractual clauses.

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9. How Long We Keep Your Data

We follow NHS Scotland Records ManagementCode (2023): adult medical records kept 8 years post-care; children's until age25; dispensary data 2 years; securely destroyed when no longer needed.

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10. Your Rights

You have rights to be informed, access, rectification, erasure, restriction, portability, and objection. Requests can be made in writing to the DPO or Governance Lead.

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11. Data Security

We apply strict security controls:encryption, access permissions, confidentiality agreements, and regular staff training.

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12. Data Breaches

Breaches are reported to the DPO, ICO within 72 hours if required, and affected individuals informed. All breaches are logged and reviewed.

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13. Cookies and Website Analytics

Our website uses cookies to improve functionality, analyse website performance, and ensure secure access to our services.

Types of Cookies We Use

a) Essential / Strictly Necessary Cookies
Used for core website functions such as page navigation, security, and appointment forms.
These do not require consent.

b) Analytics and Performance Cookies
Used to understand how visitors use our website (e.g., page views, device type).
Examples include privacy-compliant versions of Google Analytics or similar tools.

Analytics cookies:

• do not identify you directly
• require opt-in consent before activation
• can be disabled at any time

c) Functionality Cookies
Enhance user experience, such as remembering preferences (e.g., dark mode).

d) Third-Party Cookies
If used, these will be clearly identified (e.g., embedded booking tools or secure payment processors).

How We Use Cookie Data

We may use aggregate cookie data to:

• improve website performance
• understand service usage trends
• enhance user experience
• detect security issues

We do not use cookies for advertising or behavioural tracking.

Managing or Disabling Cookies

You can manage or disable cookies in your browser settings.
If you disable essential cookies, parts of the website may not function correctly.

We provide a cookie banner or pop-up to allow you to:

• accept all cookies
• reject non-essential cookies
• choose specific cookie settings

Consent can be changed at any time.

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14. Changes to This Policy

This policy is reviewed annually or sooner if legal or operational changes occur. The latest version is available on our website and at reception.

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15. How to Contact Us

Address:[Carden House, Carden Place, Aberdeen AB10 1UT ]
Email: enquiries@abzprecisionhealth.com
Telephone: What's App 07939883 782

If unresolved, contact the InformationCommissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire,SK9 5AF, or visit www.ico.org.uk.

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